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Return on Investment has become a term that means a great deal to the senior level executives, it provides the results of an action in terms they understand.

Return on Investment allows the senior executives to chart the results in terms of their expectations and their time frame.

Return on Investment is not attainable unless the expectations and goals are communicated by the senior executive level of management to the entire management team.

Return on Investment is a team effort starting with the senior executive level of each company and is communicated to those departments who accept ownership of the goals.

Return on Investment requires the goals to be presented in a SMART manner:

Specific
Measurable
Attainable
Realistic
Time Frame Sensitive

Goals need to be presented in this manner so that Return on Investment can be reported.

Is ROI always attainable? Return on Objectives is a significant reporting tool

There will always be some goals that may be quantifiable but cannot be immediately presented in terms of dollars and cents. In that case, Return on Objectives becomes the measuring and reporting tool for the senior level executives. Education may be one of those considerations that are usually expressed as a Return on Objectives. If the goal is to have everyone trained on a specific product by the 2nd quarter, and everyone is trained according to the timeline, this is a Return on Objective.

Return on Objectives should be used to identify how the execution of the process is being handled and the end results of the process. Managing the process insures there are no surprises at the end of the event, eliminating potential failure and enhancing the success rate of the event.

If a quarterly retreat is held for 50 senior buyers, how many respond positively to our invitation and attend the event would be one of the first quantitative indication of the results of the marketing plan. If a growth in sales results from those senior buyers attending the quarterly retreat, a specific impact on ROI can be identified and is attributed to the event.

Meeting Consultants understands and practices the guidelines needed to report Return on Investment and Return on Objectives. We can help put these practices into action for your meetings and events

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